New Yorkers in Behavioral Health — Josephine: Behavioral Health Community Health Worker and Certified Recovery Coach at a public hospital
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Tell us about your career path. How did you start out and what steps did you take to grow and advance in your profession?
As a Community Health Worker (CHW) with a background in nursing, my behavioral health career journey has been both fulfilling and rewarding. As a CHW, I play a vital role in bridging the gap between healthcare providers and individuals in need. I have built strong relationships with clients, establishing trust and providing them with the support they need to navigate the complex behavioral health system. My role has included conducting assessments, providing education and resources, advocating for clients’ needs, and assisting in care coordination.
First, I completed my bachelor’s in nursing, which provided me with a strong foundation in healthcare. I then obtained my nursing license and began working in various healthcare settings, including hospitals and clinics. During this time, I developed a passion for public health and realized the importance of addressing behavioral health issues within the community.
Next, I decided to pursue additional training in public health to broaden my knowledge and skills. I became a certified Public Health Advisor, which allowed me to work directly with communities and address their behavioral health needs. This role involved conducting outreach programs, providing education on mental health, and connecting individuals to appropriate resources and services.
During the COVID-19 pandemic, my journey with NYC Health and Hospitals (H+H) began. I joined the initiative as a Community Engagement Specialist, playing a crucial role in contact tracing and breaking the chain of transmission. This experience further deepened my understanding of the impact of mental health on individuals and communities during times of crisis.
In addition to my professional roles, I have also engaged in volunteering and internships related to behavioral health. I have worked with local mental health organizations, facilitating support groups and providing assistance to individuals in need.
Overall, I chose to pursue this career because I wanted to make a difference in the lives of individuals struggling with behavioral health issues. Through my education, training, and various job roles, I have been able to contribute to the well-being of the community and advocate for mental health awareness and support.
Were there any obstacles, unexpected circumstances, or hardships you had to navigate while pursuing your education and career goals? How did you handle these challenges?
Yes, there were certainly obstacles and challenges that I encountered. One of the major challenges was balancing work and study commitments. As I was working in healthcare settings while pursuing my education, it was often challenging to manage my time effectively and find a balance between work responsibilities and academic requirements. This required careful planning, prioritization, and effective time management skills.
Another challenge I faced was adapting to the constantly evolving nature of the healthcare industry. The sudden surge in demand for healthcare services and the need to quickly adapt to new protocols and guidelines posed challenges in terms of keeping up with the changes and ensuring the delivery of quality care. I addressed this challenge by staying updated with the latest research, attending relevant trainings and webinars, and seeking guidance from experienced professionals in the field.
Additionally, working in the field of behavioral health often presented emotional challenges. Dealing with individuals facing mental health issues and witnessing their struggles can be emotionally draining. It required self-care strategies, such as seeking support from colleagues and supervisors, practicing mindfulness and self-reflection, and engaging in activities outside of work that helped me recharge and maintain my own mental well-being.
In navigating these challenges, I learned the importance of resilience, adaptability, and a proactive mindset. I sought support from mentors and peers, continuously sought opportunities for professional development, and remained committed to my passion for improving behavioral health outcomes. Through perseverance and determination, I was able to overcome these challenges and continue progressing in my education and career goals.
What contributed to your success in creating a meaningful career?
Several factors have contributed to my success in creating a meaningful career in the field of behavioral health. First and foremost, my personal characteristics played a significant role. I possess a strong passion for helping others and a genuine interest in understanding human behavior and promoting mental well-being. This intrinsic motivation has fueled my dedication and commitment to making a positive impact in the lives of individuals facing mental health challenges.
Supportive people in my life have also played a crucial role in my career journey. Mentors, professors, colleagues, and friends have provided guidance, encouragement, and valuable insights along the way. Their support has helped me navigate challenges, expand my knowledge and skills, and stay motivated during difficult times.
Furthermore, access to helpful programs and resources has been instrumental in my career development. Educational programs, such as degree programs and professional certifications, have provided me with a strong foundation of knowledge and skills in behavioral health. Continuous learning opportunities, such as workshops, conferences, and online courses, have allowed me to stay updated with the latest research and advancements in the field.
In addition, professional networks and associations have provided a platform for networking, collaboration, and knowledge sharing. Engaging with these communities has not only expanded my professional connections but also exposed me to diverse perspectives and innovative approaches within the field.
Lastly, my ability to adapt to change and embrace new opportunities has been crucial in creating a meaningful career. The field of behavioral health is constantly evolving, and being open to learning, growth, and embracing new challenges has allowed me to stay relevant and make meaningful contributions.
Through these factors, I have been able to make a positive impact in the field of behavioral health and find fulfillment in my work.
Are there any education, training, or career goals you are still pursuing?
Pursuing further education and career goals is a wonderful step towards personal and professional growth. I am planning on starting my master’s to become a psychiatric nurse to continue helping others and making a positive impact in the field of mental health.
Is there anything else you’d like to share about your journey as a behavioral health professional?
My journey as a CHW in a behavioral health setting has been marked by compassion, empathy, and a genuine desire to make a difference in the lives of others. I have been actively involved in supporting individuals facing various behavioral health challenges, such as addiction, depression, anxiety, and trauma. Through my work, I have witnessed the impact that these issues can have on individuals, families, and communities, which has fueled my passion for promoting mental health and well-being.
In my pursuit of professional growth and development, I also completed a Recovery Coach Certification. This has equipped me with additional skills and knowledge to provide guidance and empowerment to those struggling with mental health and substance abuse issues. As a Certified Recovery Coach, I have honed my ability to provide support, encouragement, and motivation to individuals in recovery. I understand the importance of fostering hope, promoting self-determination, and assisting individuals in building a strong support network.
Through my work as a CHW and as a Certified Recovery Coach, I have witnessed the transformative power of recovery. I have celebrated the successes, no matter how small, and have stood by individuals during their setbacks. My work has been instrumental in helping individuals regain control of their lives, rebuild relationships, and discover a sense of purpose and meaning.
My journey as a CHW and my Recovery Coach certification have not only impacted the lives of those I have worked with but have also enriched my own personal and professional growth. I have gained a deeper understanding of the complexities of behavioral health, developed strong communication and advocacy skills, and cultivated a profound sense of empathy and resilience.
As I continue on my journey, I remain dedicated to making a positive impact in the lives of individuals struggling with behavioral health challenges. My commitment to ongoing learning, staying informed about evidence-based practices, and collaborating with a multidisciplinary team ensures that I am equipped to provide the best possible support to those in need. My work as a CHW and as a Certified Recovery Coach serves as an inspiration to others and contributes to the advancement of behavioral health care.
